Systems Engineering

This Division provides a wealth of knowledge in Data Center services such as collocation, hosting, video streaming and remote management, as well as LAN and WAN design, implementation, and support. From setting up services within the NetEnterprise Data Center, to designing and implementing an enterprise network that involves connecting remote sites, to building the infrastructure at each site, to setting up the servers and workstations, the Engineering Division is well versed in networking to support a variety of situations.

This division also provides desktop support services, wide area troubleshooting, maintenance services. Services are provided both via proactive means as well as by responding to trouble calls and maintaining service levels for our wide customer base. This division maintains a high level of expertise with LAN and WAN support, and enterprise class routing.

Customer Support Center

In addition to the division described above, the Customer Support Center staff is the first line of support for NetEnterprise customers. They respond to customer calls and emails with efficiency and courtesy, utilizing the NetEnterprise help desk application to ensure all incidents are tracked and resolved in a timely manner.

NetEnterprise becomes your technology business partner. Beyond the hardware and software, we offer objective research pragmatic advice, and personalized consulting to make sure the technology solution fits your needs and your budget – both today and some time to come. NetEnterprise sees the bigger picture and can provide complete solutions to your technology needs.

Data Center

NetEnterprise has a robust, redundant network with multiple connections from multiple tier-1 providers – so you do not have to worry about downtime from a single provider. NetEnterprise has excellent peering in Hawaii so your audience is only a hop or two away from your site – they are not traversing across a dozen or more hops to get to your data. Your content is closer to the edge when you host with us. Our Data Center is a sectioned and secure environment. With our location at 1132 Bishop Street, you have a building with 7x24x365 security, restricted access (building, office, data center), escorted access in to the Data Center, video surveillance, dedicated dual generator power, UPS power, controlled climate, dual HECO power feeders, dual fiber pathways and all the major local carriers in our data center (Hawaiian Telcom, Spectrum and CenturyLink). NetEnterprise has a dedicated 7x24 Network Operations Center engineering team that supports services for our Data Center clients.

Founded in 1996 in Honolulu, Hawaii, NetEnterprise leverages the expertise of Hawaii’s most knowledgeable and experienced IT engineers.

NetEnterprise delivers technology investment value for networking, Internet and business application initiatives through our suite of services that include a combination of state-of-the-art technology, ingenuity and Hawaii’s most experienced group of IT professionals. In the areas of IT services, Internet services and infrastructure, as well as business application solutions, customers have come to rely on NetEnterprise for quality, cost-effective solutions tailored to the way our business operates.

• Hawaii-owned business
• 300+ customers
• Superior in-house experience and expertise in network and telecom engineering
• Secure, redundant, full-service Internet data center
• Expertise in WAN, security and remote access solutions
• High-capacity to the Internet
• End-to-end technology products and services
• Comprehensive backup, storage, and disaster recovery solutions

NetEnterprise is an End-to-End IT Solutions Provider. We are unique in the industry in their ability to assist clients with a full understanding of client business needs from the support of a desktop through network support to wide-area connectivity and including getting the clients business connected to the world through the Internet. We have a solid staff of Engineers with a wide range skill sets in numerous specialties. Through our Commercial Data Center, we provide a variety of services including collocation, data backup and disaster recovery, business Internet access and hosting. With the Data Center and the Internet as core solutions that NetEnterprise provides to clients, we can help clients not only grow their own network for support of changing application needs, but can also help clients to see what else they can do to grow their business or to develop more productive business solutions. This can be range from collocation and outsourcing of services to simply setting up means for secured remote access solutions for company employees or for company business partners. Optimization of connectivity and security of these connections – whether on the LAN, WAN or out through the Internet, are areas where NetEnterprise expertise can help businesses get more productive and grow.

NetEnterprise has participated in the design and maintenance of complex IP networks around the state and Pacific Rim, since our beginning in 1996, NetEnterprise has accumulated a history of extensive experience in delivering IT solutions that maximize the capabilities of our customers’ core support staff and leverage their strengths by adding our team of specialists to provide total, scalable solutions to real world technology issues. By maintaining focus on our customers’ technology needs, we enable our customers to concentrate on their own core business requirements.